This is a legal agreement between the Customer and Location Management Services (referred to as “we”, “us”, “our”). By using our service, you agree to be bound by the terms and conditions of this agreement. If the Customer does not agree to this agreement, the Customer may not use our service.
Overview
We are committed to ensuring that your privacy is protected. We will only use the information that we collect about you lawfully in accordance with Australia’s Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). All data that we collect is used solely for providing a service to you. In particular:
- We do not sell, share, or otherwise disclose your data to anyone.
- We do not mine your data for patterns.
- We do not use your data to target ads.
- We do not access your location data without your permission.
Information That We Collect
We collect the bare minimum of information required for GPS tracking:
- Full name and address – used for billing and invoicing.
- Username and password – used to authenticate users.
- E-mail – used for notifying our users of changes in service and for resetting forgotten passwords.
- GPS location data – sent by your GPS device or mobile device when you run our tracking software. We transmit the following data: your GPS coordinates, speed, altitude, angle, current time, and various sensor parameters. We do not transmit your phone number, contact lists, or any other data stored on your mobile device.
- HTTP requests – as most web services, we maintain logs of all incoming HTTP requests. Web logs contain IP addresses, requested URLs, referral URLs, and other similar attributes provided by your browser.
Cookies
Cookies are small files that are temporarily stored by your web browser. They are used solely for session management (remembering who you are once you login) and for storing preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website to tailor it to Customer needs. Most of our cookies expire as soon as you log out or close the browser window. We recommend that you enable cookie support in your browser as many features of our website will not work otherwise.
Security
Your data is stored on secure servers in Australia. We have taken further steps to prevent unauthorized access to your data, including running firewall software and keeping our servers up-to-date with security patches. That said, we cannot guarantee nondisclosure of personal information due to factors beyond our control. If you suspect that your account has been compromised, please contact us as soon as possible. Connections are secured by Secure Sockets Layer (SSL), a standard security technology for establishing an encrypted link between a server and a client, allowing sensitive information to be transmitted securely.
Rights of Access, Correction, and Objection
You may request access to the personal data that is collected and to correct data that may be inaccurate. In some cases, upon your request, account and other collected data can be completely removed. Location Management Services reserves the right to request proper identification of you prior to providing personal data or rectifying any inaccurate data.
Children’s Personal Data
We do not knowingly or intentionally collect or process any personal data from children under the age of 16. If you are under the age of 16, do not submit any personal data through our website. If you have reason to believe that we may have been sent personal data of a child under the age of 16, please immediately contact us, and we will use reasonable efforts to delete such information.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. Once it is no longer needed, it is deleted automatically.
More Information
If you have any questions or concerns regarding the data we collect or how we use it, please feel free to contact our Data Protection Officer (DPO) by e-mail at support@lmstracking.com.au.
Changes
Location Management Services may change this agreement at any time for any reason by posting the modified agreement on our website.